Critical Reflection for CINT905 course (Conflict Resolution in Community Services)

Dan Cantiller
9 min readMar 14, 2021
Group of people placing this hands in the centre, symbolizing unity/teamwork/agreement
Image credit: PeopleImages (Getty Images)

February 27, 2021

Although I somewhat enrolled in the CINT905 course last minute on a whim, it proved to be a valuable learning experience about engaging with conflict in multidisciplinary learning and team settings. Though I had previously been familiar with some of the models and strategies discussed in our course, such as active listening and the Thomas-Kilmann conflict resolution styles, the learning experience was further demonstrated through the class dynamics involving a mixed group of participants from different professions, ages and cultural backgrounds. In this final critical reflection for the course, I will examine my group work experience and identify how I saw elements from readings (those assigned for the course as well as my own) play out in both my group and the full class. I will also discuss how my experience and learning from CINT905 can apply to my professional skills within higher education Student Affairs and academic advising.

Interdisciplinary teamwork experience

Increasingly, we expect our students to build experience and gain skills with regards to interdisciplinary/cross-professional collaboration. Having worked for an undergraduate business faculty for much of the past 5 years, this emphasis has been evident in 4th year…

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Dan Cantiller

Student Affairs professional working in Canadian higher education. Recent Master of Education graduate. Queer. Baritone. Toronto is home. (he/him)